Play responsibly at isp64
Gaming is for entertainment — not a source of income. isp64 gives you full access to limit-setting, breaks and support to keep you safe.
Why responsible gaming matters
isp64 believes online gaming should be an enjoyable and entertaining experience. But when gaming gets out of control, it can cause personal, family and financial problems. That is why we encourage every player to game responsibly.
To ensure responsible gaming on our platform, we have a range of preventive tools and support measures in place. From setting deposit limits to taking temporary breaks, self-exclusion and 24/7 live chat support — all in one place.
Our protection tools
Set deposit limits
Decide in advance how much you will deposit each day, week or month. When the limit is reached, the system stops automatically. It is a simple way to keep your budget under control.
Session time limits
Set a limit on how long you play in one sitting. After the set time you will receive a warning message and a recommendation to take a break.
Temporary break (cooling-off)
If you feel you need a short break, take a temporary break for anywhere from 24 hours to 30 days. During this time you will not be able to access your account.
Self-exclusion
If you want to close your account for a longer period or permanently, use the self-exclusion option. During this time no login or deposit will be possible.
24/7 Support
Our Bangla live chat support team is by your side day and night. Contact us immediately for any gaming-related concern — we are always ready.
Family protection
We follow a strict age verification process to protect against access by minors. Only players aged 21 or above can open an account at isp64.
Signs of problematic gaming
If you notice any of the following signs, seek help immediately:
Warning signs
- Playing more to try to recover losses
- Hiding your gaming habits from family or friends
- Being unable to stop gaming or repeatedly failing to do so
- Borrowing money or spending savings to fund gaming
- Neglecting work, studies or family
- Feeling restless or anxious when not gaming
- Lying about or denying your gaming
If you notice these signs, contact our support team promptly: [email protected]
Deposit and withdrawal limits
Keep our set limits in mind to stay in control of your finances:
| Transaction type | Minimum amount | Method |
|---|---|---|
| Deposit | ৳200 | bKash, Nagad, Rocket |
| Withdrawal | ৳500 | bKash, Nagad, Rocket |
| Withdrawal Time | Usually within 1 hour | |
Self-exclusion process
If you feel you need a complete break from gaming, follow the steps below:
Contact us
Submit your self-exclusion request via live chat or by emailing [email protected]. Our support team is available around the clock.
Choose a duration
30 days, 6 months, 1 year or permanent — choose the duration that suits your needs. A permanent exclusion cannot be reversed later.
Identity verification
Your identity will be verified to protect the security of your account. This confirms that the request is coming from the genuine account holder.
Account deactivation
Once verification is complete, your account will be closed for the chosen period. No login or deposit will be possible during this time.
Support and guidance
During the self-exclusion period you can seek professional counselling support. Talk to family and friends — you are not alone.
Age verification policy
To register at isp64 you must be 21 years of age or older. We verify age at the time of registration and before the first withdrawal.
Minors are not permitted to use this platform under any circumstances. Keep devices secure from children and teenagers and do not share your account details with anyone.
If we confirm that an account is being used by a minor, that account will be closed immediately and the associated deposited funds may be forfeited.
Tips for safe gaming
- Set a budget before you start gaming and stick to it.
- Enjoy a win, but accept a loss — do not try to chase losses.
- Never think of gaming as a source of income or livelihood.
- Do not play when you are stressed, sad or angry.
- Take regular breaks and spend time with family and friends.
- Keep track of how long you play each day.
- Never game with borrowed money or by taking on debt.
- Avoid gaming under the influence of alcohol or anything else.
General FAQ
Enjoy safely — with isp64
Play responsibly and enjoy the thrill of winning. We are always here for games, FAQ or support.
If you need support
Our support team is always ready for any concern or problem related to gaming. Reach us via live chat or email.